Privacy Policy - Mass Solutions LLC

Effective Date: 01/10/2024

Mass Solutions (“we,” “our,” “us”) is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.

1. Information We Collect

We collect information to provide better services and enhance user experience. The types of information we may collect include:

Business Information: Company name, job title, industry, and other business-related data.
Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or interacting with our services.
Technical Information: IP address, browser type, operating system, and other technical data are automatically collected when you visit our website.
Usage Data: Information about how you use our website, such as pages visited, links clicked, and time spent on the site.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our services.
Communicate with you about your inquiries or service requests.
Personalize your experience and provide customized solutions.
Ensure website security and prevent unauthorized access or fraud.
Analyze website performance and usage patterns for internal purposes.
Comply with legal obligations.

3. Data Protection and Security

We take the security of your data seriously and implement various security measures to protect your information. This includes:

Encryption of sensitive data.
Secure servers with restricted access.
Regular security audits and updates to safeguard our systems.
Adherence to industry standards such as GDPR, HIPAA, and ISO 27001 for data privacy and security compliance.

However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information with third parties only under the following circumstances:

Service Providers: We may engage third-party vendors (such as hosting services or data analytics) to assist in providing our services.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Your Data Rights

As a user, you have the right to:

Access: Request access to the personal data we hold about you.
Correction: Request that we correct any inaccuracies in your personal data.
Deletion: Request that we delete your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in our emails.

To exercise these rights, you can contact us at Maddie.lv3@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that allow us to recognize you when you return to our site.

You can adjust your browser settings to refuse cookies, but this may limit your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information from your child, please contact us, and we will promptly address the issue.

9. International Data Transfers

As a global company with teams in the USA, Canada, and India, your data may be transferred to and stored in countries outside of your own. We ensure that such transfers comply with applicable data protection laws, such as GDPR, and implement adequate safeguards to protect your information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any updates will be posted on this page, and we will notify you of significant changes where required.